Service Plans Information

Initial rentals default to the Basic Service Plan.  Call, text, or email us to upgrade or downgrade your Plan at any time.  Rentals existing prior to 12/3/2024 default to the Enhanced Plan (included in current unit rental rate).

Service Plans

Basic Service Plan Features- $1 per month

  1. Our advanced, unmatched security and facility features
  2. Text and Email Notices only
  3. Goods Protection Coverage - None
  4. Weekdays Office Hours Response

Enhanced Service Plan Features - $9 per month

  1. Our advanced, unmatched security and facility features
  2. Text and Email Notices
  3. Once annual late fee waiver
  4. Expired card follow-up call
  5. Pre-Late Fee call
  6. Goods Protection Coverage - $500 (for wind, fire, collapse, theft and more with claim process requirements)
  7. 12-month rent rate lock
  8. Unit issues follow-up calls (i.e. improper locking)
  9. Weekdays and Evenings Response

Premier Service Plan Features - $14 per month

  1. Our advanced, unmatched security and facility features
  2. Text and Email Notices
  3. Once annual late fee waiver
  4. Expired card follow-up call
  5. Pre-Late Fee call
  6. Goods Protection Coverage - $700 (for wind, fire, collapse, theft and more with claim process requirements)
  7. 12-month rent rate lock
  8. Unit issues follow-up calls (i.e. improper locking)
  9. Lock de-ice (requires notice and scheduling and safety)
  10. Snow clearing from unit door area (requires notice and scheduling and safety)
  11. Free keypad swipe cards
  12. Lock replacement due to broken or lost keys - once annually (lock cut fee applies)
  13. Emailed payment receipt (on as-needed basis)
  14. Weekend Response